We are currently recruiting for a Part-Time Sales Administrator to join our friendly and supportive team at Lextox. As a Sales Administrator, you will be dealing with customer enquiries, along with liaising with other departments within our organisation.

Forming part of the SYNLAB Group, Lextox are a UKAS accredited laboratory based in Cardiff. Lextox provide drug, alcohol and DNA testing services for family law cases and childcare proceedings. SYNLAB in the UK is a trusted expert in clinical laboratory and medical diagnostic services.

Hours: 21hrs per week, 3 days - Weds/Thurs/Fri – office based.

What you can expect from the role:

• Deliver prompt and precise administrative assistance to the sales team.
• Assemble kits for hair, blood and DNA sample collection and process requests for sample collector supplies.
• Manage and organise the mailbox efficiently.
• Maintain Customer Relationship Management (CRM) workflow.
• Notify customers upon receipt of their samples.
• Ensure an ample supply of stock components and Personal Protective Equipment (PPE).
• Comprehensive training will be provided for this position.

What we’re looking for:

• Good communication and team working skills, whilst demonstrating initiative.
• Proficient in using Microsoft Office packages, including Outlook and Teams.
• Experience in organising and prioritising work tasks.
• Ability to establish and sustain positive relationships with colleagues.

 About Us

SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering.

We operate in increasingly diverse environments which is reflected in our workforce, clients, customers, suppliers, communities and partners. We believe an inclusive workplace culture is the best way to source, attract and retain diverse and talented people, and create a sustainable, high-performing workforce.

We believe our staff is vital to the principle of making a positive difference to healthcare, therefore, we promote a culture of continuous personal development where scientists and staff have the support and resources to acquire new skills and build their careers through learning and development opportunities, coaching and clear career pathways.

We promote an open and collaborative culture where leaders act as role models and facilitate a two-way communication, engage with staff and stakeholders transparently and actively encourage feedback and suggestions.

Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion.

SYNLAB UK & Ireland is a committed equal opportunities employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable UK employment law.