The Supply Officer, as process operator of "Supply External Products and Services" process, has the accountability to monitor the delivery of the right part, at the right time, at the right quantity, to the right place in accordance with customer needs. This is delivered through:

• Management of supplier portfolio
• Daily Supplier/Customer interface.
• Monitoring and improvement of first tier Supplier relationships
• Use of appropriate logistic and ordering solutions
• Supporting quality in the resolution of issues
• Supporting New Product Introductions where required.

Main Activities

• Manage and monitor purchase orders to ensure alignment to requirements
• Optimise ordering parameters (safety stock/safety time, batch size, reorder point) in line with influencing factors (delivery performance D1, quality performance R1, economic order quantity, demand fluctuation)
• Manage reordering tasks after rejection, scrap/damages
• Monitor and manage delivery forecasts and 'line of balance' through regular interaction with suppliers.
• Perform monitoring through process performance measures and KPIs (Ordering measures, Missing parts, D1, Stock KPI's, VMI Level of Service)
• Ensure clear and regular communication to all internal customers and that the escalation process is initiated in a timely manner where required to avoid impacts to build through late supply.
• Participate in supplier performance reviews/provide performance feedback to supplier where required
• Follow-up and support troubleshooting for delivery issues, Goods receipt, Technical/Administrative quality notice and invoices.
• Analyse MRP and Supply External Product exception messages
• Where required monitor supplier stock and support the Scrap/Sell/transfer process

The ideal candidate will be;

• Highly motivated self starter who is keen to learn and take on challenges
• Customer focussed
• Able to understand requirements planning
• Experienced working with supply chains
• Preferably experienced in using SAP

Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.