About the role

Balfour Beatty are looking for a Quality Manager to join our Regional Buildings Team who are leading the charge in delivering 5 MEP headhouses as part of the iconic HS2 project, Britain's futuristic high-speed railway in the West Midlands. 

The Quality Manager will be a member of the Project Leadership Team and provide professional and technical functional leadership to project quality resources. They will be the project based quality expert practitioner, providing specialist support and a network of quality skills to support project/local BU delivery and medium to long term improvements

What you'll be doing

Ensuring that the project plans for delivering Quality Products and Services Right First Time every time (both direct labour and through the supply chain), to support the external quality certification process and to drive the “Elimination of Waste” and reduction in the “Cost of Quality” all through: -

• Providing leadership to develop and deliver the project, SBU and BB quality strategies.
• Ensuring that the Project produce Quality Management Plan(s) and associated processes that deliver right first time and handover deliverables to project specification and requirements.
• Establishing and providing quality related training, coaching & skills processes so that the project team and supply chain understands and manages the delivery of the project’s quality requirements
• Ensuring the Project processes meet or exceed the requirements of the BMS and the Gated Business Lifecycle and that any amendments are clearly stated in the Project Quality Plans
• Ensuring any projects systems are in place that allows the required specification to be clearly agreed and delivered
• Ensuring processes are in place that enable appropriate inspection and test plans to be planned, agreed, managed, and fully executed
• Establish and manage structured assurance and audit programme and activities to ensure that the Business and Project requirements are being met.
• Ensuring BBUK, specific SBU and Project Quality related KPIs and metrics are in place that drive defect-free delivery, management decision making and continuous improvement
• Supporting the delivery of Project and Business Stream quality programs and actions
• Managing document control to secure progressive assurance through project records
• Leading the establishment of defect Free Delivery continuous improvement culture
• Undertaking specific investigations and root cause analysis to drive structured improvement actions.
• Ensuring compliance to relevant ISO and other standards.
• Representing the project/business on external quality related activities
• Producing appropriate project quality reports and management information
• Living the Balfour Beatty Values.
• Ensuring a relentless focus on Zero Harm.
• Supporting the delivery of the Sustainability Strategy

Who we're looking for

Specific requirements:

• The ability to provide leadership.
• Ability to build strong relationships with delivery teams and project managers.
• Substantial practical experience in quality management in construction or manufacturing.
• The ability to coach and develop staff in key quality management skills and build a quality management framework & KPI measurement.
• Demonstrated root cause analysis and problem resolution capability.
• A formal qualification in Quality Management e.g., Diploma in Quality Management (UK Chartered Quality Institute, British Standards Institute or equivalent)
• Preferably trained ISO 9001 Lead Auditor and/or Internal Auditor
• Either a CQI Member or working towards membership
• Working knowledge of Lean and Six Sigma
• Has knowledge of quality related software applications applicable to the role and business unit.

The following qualities/experience are also essential.

• Has an ability to gather, analyse and evaluate facts.
• Pays attention to detail and sees things through to completion.
• Can deliver reports orally and written in an objective and persuasive manner.
• Has good interpersonal and communication skills and acts in an independent and professional manner with the ability to influence others including senior management.
• Is a self-starter who manages their own time and seeks to add value to their function.
• Has an enquiring and questioning approach to audit work.
• Can work within a multi-discipline team.
• Able to command respect across the project
• Is good at building relationships and can influence effectively.
• Can demonstrate initiative and resilience.
• Knowledge of the construction industry or experience within a project-based organisation

The following qualities/experience are desirable:

• Previous experience of managing a team

SBU/Sector/Project specific requirements:

• Able to Achieve Security Clearance
• Knowledge of working within the Nuclear Industries
• Knowledge of the IATA Quality Grading System

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About us

Balfour Beatty Kilpatrick is a leader in mechanical, electrical, plumbing (MEP) and mechanical, electrical and instrumentation (ME&I) solutions.

We design, install and maintain the complex systems and technologies that underpin the UK’s national infrastructure and bring buildings to life.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit (url removed)/diversityandinclusion

We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://(url removed)/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: (url removed).