Branch Administrator

Location: Chesterfield, S41 9QG
Salary: Competitive, DOE
Contract: Maternity Leave Cover, 9 Months – Full time
Hours: Monday to Friday 09.00am – 17.00pm
Benefits: Auto Enrol Pension Scheme, 23 days holiday plus statutory, Life Insurance, Employee Assistance Programme

AIC operates in a very niche and rewarding industry making independent mobility accessible to all, by adapting vehicles to suit each customer’s individual needs.

With a list of over two hundred adaptations that we install, and an ever-changing choice of vehicles available to customers, we offer a varied role and exciting challenges as we develop the way in which we install to keep up with market developments.

We now have an opportunity for Maternity Leave cover for a Branch Administrator to join us and provide administrative support, liaise with our customers, suppliers and car dealerships and assist in the planning of vehicle installations.

We are proud to have a positive, welcoming and encouraging family culture across the business.

In addition to this as our Branch Administrator you will be responsible for:

• Meeting, greeting and looking after customers attending site alongside other aspects of customer service.
• Responding to incoming calls and proactively dealing with customer queries etc.
• Booking installations into the workshop and coordinating diary appointments for the technicians whilst liaising with the Managers
• Ordering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are met
• Ensuring that all parts are received, stored and distributed to the fitters in good time
• Ensuring all relevant workshop paperwork is accurate, in line with company requirements
• Liaising with Managers and Dealers in preparation of pending work post demonstration

In order to be successful in this role it is essential that you have:

• Previous experience in office administration, alongside a strong customer focus.
• Excellent professional telephone manner
• Excellent organisational skills
• Accurate – with good attention to detail
• Competent IT skills
• The ability to deal effectively and professionally with internal and external customers
• The ability to work independently or as a member of a team
• Self-motivated

If you are excited by this opportunity, and feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up-to-date copy of your CV for consideration in the first instance.

No agencies please.