Since inception in 2014, ISS has experienced phenomenal growth. With annual revenues in excess of £60 million, and having established a strong market position, we now employ over 1,000 people operating across three sites across Kent: a 120,000 sq.ft site at Teynham the primary site for the business, a 74,000 sq.ft site at Linton added in 2020 and a 130,000 sq ft site in Sittingbourne acquired in 2022.

As a service provider, ISS operates within a diverse and dynamic environment and has ambitious plans for the future.  To achieve our strategic objectives, we will continue to invest in technology and infrastructure, and will develop our teams to reach their full potential

We are now looking for a Part Time (Mon-Fri- 10am-2pm) Learning and Development Administrator to join us.

Role Summary: As part of the Training Team, this role will help ensure training is booked in at a timely manner, delivering our training strategy and provide training and on-the-job support for business operations.

Main Responsibilities:

• Plan training in a timely manner to ensure priority deadlines are met
• Maintain training records and training system and upload any relevant documentation
• Prepare paperwork and set up systems for courses and training
• Monitor site compliance within the business
• Assist with production of training KPIs and ensure information is sent to relevant departments
• Create Standard Operating Procedures (SOPs) and other necessary training material
• Process any training requests and communicate with the training team
• Deliver training to employees and agency workers in matters relating to product quality, food safety, legality and health and safety
• Assist with assessing competence and raise any concerns with the relevant supervisor/manager
• To monitor adherence to processes and procedures and provide re-training or escalate to management as required
• Ensure any refresher training is delivered in a timely manner and against training plan
• Ensure all training design and delivery is compliant with any relevant technical and safety standards
• Ensure all practices and procedures are safely carried out in line with the company’s Health & Safety policy, SSOW’s and HACCP regulations, where appropriate, and to challenge colleagues who fail to adhere to any such rules or regulations.
• Carry out inductions for new starters
• Gain knowledge and understanding of the equipment in the pack house to enable training delivery
• Provide support in absence of Training Manager

This list is not exhaustive and the job holder may be required to undertake other duties commensurate with the position as required

Qualifications and Skills:

• Experience in Manual Handling and Risk Assessments (desirable)
• Presentation Skills
• Strong administration skills
• Excellent organisational skills